Frequently Asked Questions

Get The FAQ's

Here's what our visitors ask us most.

We make every effort to update this FAQ with the most current inquiries and answers.  If there is something you would like to know, please send us an email or fill out our contact form.

May and June Wednesday/Thursday/Friday: 10 am to 12:30 pm. Saturday/Sunday: 10 am to 4PM. July and August: Wednesday/Thursday/Friday/Saturday/Sunday: 10 am to 4PM. September Wednesday/Thursday/Friday: 10 am to 12:30 pm. Saturday/Sunday: 10 am to 4PM. October Weekends only: 10 am to 4PM.  Due to the COVID-19 pandemic, we are not open to walk-in visitors.  All visits to the farm must be made by appointment.  You may only enter the farm with a prepaid appointment from our online reservation system.  We are also open Holiday Monday*. Please note this activity requires pre-registration. You must order online and receive a confirmation email and receipt. Online reservations are on a first come first serve basis. Due to COVID-19, in order to limit the number of people on the farm, activities are limited to time slots. Please use our online reservation system to make your appointment to visit the farm.

May and June Friday: 10 am to 1 pm. Saturday/Sunday: 10 am to 4PM. July and August: Tuesday/Wednesday/Thursday/Friday/Saturday/Sunday: 10 am to 4PM. September Friday: 10 am to 1 pm. Saturday/Sunday: 10 am to 4PM. October Weekends only: 10 am to 4PM.  Due to the COVID-19 pandemic, we are not open to walk-in visitors.  All visits to the farm must be made by appointment.  You may only enter the farm with a prepaid appointment from our online reservation system. Order online here on our website.  All activities must be pre-registered.  All visitors to the farm must complete the online form. We are also open Holiday Monday*. Please note this activity requires pre-registration. You must order online and receive a confirmation email and receipt. Online reservations are on a first come first serve basis. Due to COVID-19, in order to limit the number of people on the farm, activities are limited to time slots. Please use our online reservation system to make your appointment to visit the farm.

All payments are made online through the Activity Registration Form. You can pay by Visa, Mastercard, Amex or Debit.

We welcome visitors from Markham, Unionville and surrounding area. All people who want to have a positive animal experience and have a chance to get up close and feed farm animals. Our frequent visitors are families with children, school children and seniors.

Your dog sadly cannot visit. The farm has two friendly dogs. Some of our farm animals are not comfortable with new dogs. Service animals are of course allowed.

Birthday Party Activities are currently available with COVID-19 restrictions in place.  Please call or e-mail lionels@lionelsfarm.com

We have a portable toilet on the property.
We have parking on the south and the North West side of the farm driveway. For your safety, please do not park on the side of McCowan Rd. We have plenty of parking!
Our facilities are not designed as a location where people can eat a meal in the petting farm area. This is for your health and safety.
Open toed sandals are not recommended in the Pony Ride area. No bare feet on the grounds.

Always wash your hands after visiting with the animals. Wash your hands before eating or drinking. Practice good hand hygiene; see our ‘Visiting Animals Safety‘ page.

Food for you or the animals is not permitted at this time. Please read the ‘Visiting Animal Safety‘ page for more information.

We cannot accept visitors without pre-registration. All activities must be reserved using the online form before coming to the farm.
The Private Pony Ride Activity and Petting Farm Activity are available right now. Online registration is required.
Arrive 10 minutes before your scheduled appointment. If your time is 10-10:45 you come for 9:50. You will receive a confirmation email once your payment has been received.

Online reservations are required to attend this activity at the farm. The petting farm is not available for walk in visitors like it was pre-covid. The pony rides are in a designated area and not included with the petting farm activity.

Outside food is not allowed which includes snacks for people, we do offer animal food for purchase.
Yes. The Petting Farm Activity is available for online registration.

Your time at the farm is 30 minutes. The pony ride is in a separate designated area with a small variety of animals to see.

There is no minimum age.  Parents can walk alongside the pony to keep the little riders in place.

The Private Pony Activity is per group of 3 which includes the accompanying adults. Additional cost per person is $6.78. You may add up to 7 additional people in your group. Groups cannot exceed 10 people.

You may make your reservation as far in advance as you would like. See the reservation form calendar for available dates and times on each activity page.

Updated for Phase 3 of Ontario’s Plan (Effective July 28). Due to the physical distancing requirements and in order to help reduce the spread of COVID-19 only 8 Petting Farm Activities can be reserved at any time. This will ensure there is plenty of space to keep your distance from other groups. The petting farm area is very large and you should have the opportunity to visit with many of the animals.